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Resource Center : Top Ten Lists : Managers : Management and Leadership Strategies
The Top 10 Keys to Effective, Flexible Management of Others
Category: Management, Staff Development,
Projects, Delegation, Leadership (AE4)
Originally Submitted on 6/10/97.
1. Give the person a huge goal that will keep their attention and ask
them to develop the strategies or steps to effectuate the goal.
2. Have daily or weekly reports or check-ins; daily at first.
3. Ask the person how willing they are be to effectively managed and
condition/warn them of your particular style and of your high standards/expectations/requirements.
4. Get the person focused on actions and outcomes, not just goal setting
and reporting.
5. Install a system that warns you WAY before the person stops performing
or producing.
6. Build in training/coaching to your conversations so that the person
understands that you aren't just managing them to reach goals, but that you
are helping them to become a more effective person via skills/communication
training.
7. Set up your staff/goals so that you can afford for them not to produce
or that you can afford to fire them as this will free you up to manage well
vs being fearful or reactive.
8. Rather than expecting your staff to know everything, seek to provide
answers, tools and support BEFORE they need it.
9. Don't get too close/chummy -- be a manager who has a lot going on
and make sure the staff knows that you're relying on them to do their best
and don't have time to mollycoddle them.
10. Develop a visual display of results, progress and problems and post this
on a white board for everyone to see and/or on the web; this keeps the facts
public and is very motivational.
About the Submitter
This piece was originally submitted by Thomas J.
Leonard, Coach and writer, who can be reached at thomas@thomasleonard.com, or
visited on the web.
Thomas J. Leonard wants you to know: This Top 10 List was created with the assistance
of a number of Top 10 List subscribers who participated on the Create a Top
10 List TeleClass Marathon in June 1997.
Copyright 1997, 98, 99, Coach University http://www.coachu.com/
This content my be forwarded in full, with copyright/contact/creation information
intact, without specific permission, when used only in a not-for-profit format.
If any other use is desired, permission in writing from CoachU is required,
with notification to the original author. Questions: email pam@coachu.com
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